Many Perth bond cleaners advertise a "bond-back guarantee", but the fine print varies enormously. Understanding what the guarantee actually covers — and what it doesn't — protects you when it's time to get your full bond returned.

What a Genuine Guarantee Means

A real bond-back guarantee means the cleaner will return to re-clean any areas your property manager flags, free of charge, within a set window — usually 72 hours to 7 days after the clean. It is not a promise that you'll automatically get your bond back, since that also depends on property damage and wear unrelated to cleaning.

Questions to Ask Before You Book

  • How long is the re-clean window, and does it start from the clean date or the inspection date?
  • Does the guarantee cover carpets and external areas, or just internal cleaning?
  • Is the quote based on a checklist that matches your agent's exit condition report?

Get It in Writing

Under WA tenancy rules your bond is held by the Bond Administrator, and disputes go through the Magistrates Court or DMIRS. A written guarantee, a copy of the entry condition report, and before-and-after photos give you the evidence you need if a deduction is challenged.

Why the Cheapest Quote Can Cost More

A very low quote often excludes carpet steam cleaning, wall washing, or oven detailing — the exact items agents inspect closely. Compare quotes line by line against your agent's checklist rather than on headline price alone.

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